Bought a House With Vivint Security System Installed… Incredibly Confused About Features/Subscription

Hello Reddit. My wife and I recently bought a home that came with a Vivint security system. The sellers, when showing me the panel and how it all works, told me that they don’t pay for the monthly monitoring and suggested that we not pay for it either as it was too pricey and not worth it. From what I’ve read on Reddit and elsewhere, without paying for the monthly subscription then most of the smart features shouldn’t work. I shouldn’t have access to the app, the panel shouldn’t work, the cameras shouldn’t work and the doorbell shouldn’t work. But everything works just fine. Is it possible the previous homeowners did pay for the service and didn’t realize it, or are paying for it currently without realizing it? Am I wrong about what the service actually offers without paying for the subscription? Thank you.

submitted by /u/AxiomFTW
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