Phone – digital to analog for ADT?

A friend of mine just called. She just switched her internet from what i think was a form of DSL to cable with phone included. ADT called and said they are not receiving a signal and told her they would charge over $100 to come out to fix it. They told her they need a digital to analog filter. They wouldn’t tell her the exact part to get. Real shocker.


Are they just talking about the old school dsl phone line filters that you can get for like 10 bucks?

submitted by /u/Otag
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